kekria Terms & Conditions

Account Eligibility & Registration

By registering with kekria, you confirm that you are at least 18 years old and legally allowed to gamble in Bangladesh. You warrant that all information provided during registration—name, email, phone, address, payment details—is accurate, current, and truthful. kekria reserves the right to verify your identity and age at any point using official documents such as National ID, passport, or driving licence.

One account per person is permitted. Using multiple accounts, sharing login credentials, or using kekria through a proxy or VPN to circumvent regional restrictions violates these terms and may result in account suspension and forfeiture of funds. Account access is personal and non-transferable.

You agree to keep your password confidential and are responsible for all activity conducted under your account. If you suspect unauthorized access, notify support immediately at [email protected]. kekria is not liable for losses resulting from password compromise.

Account Responsibility & Security

You are solely responsible for maintaining confidentiality of your login credentials. kekria uses industry-standard SSL encryption to protect transmitted data, but no online system is 100% secure. Do not share your password with anyone, including kekria staff.

kekria may suspend or close your account if it detects fraudulent activity, breach of terms, or suspicious patterns. A closed account's funds are held in accordance with applicable law; legitimate withdrawal requests are processed within 2 hours of account verification.

You may self-exclude from your account for 24 hours, 7 days, 30 days, or permanently. During self-exclusion, the account is locked and cannot be accessed. A permanent self-exclusion can only be lifted by written request to [email protected], processed within 5 business days. kekria honors all self-exclusion requests and does not send promotional material to excluded accounts.

Deposits, Withdrawals & KYC

Deposits via bKash, Nagad, Rocket, Upay, and bank transfer are processed instantly and credited within 6 minutes. The minimum deposit is ৳350. Deposits are non-refundable once credited to your account balance.

Withdrawals are available to verified accounts only. Minimum withdrawal is ৳1,400; maximum daily withdrawal is ৳235,000. Verified withdrawals are processed within 40 minutes. Pending withdrawals can be cancelled without penalty.

Know Your Customer (KYC) verification is required before your first withdrawal. Submit a clear photo of your National ID, passport, or driving licence via your account settings. Verification typically completes within 2 hours. During peak periods, verification may take up to 24 hours. Unverified accounts cannot withdraw but may deposit and play.

kekria does not accept third-party payments. All deposits and withdrawals must come from an account in your name. Using another person's payment method is prohibited and may result in permanent account closure and forfeiture of funds.

Bonus & Promotion Terms

Welcome bonuses, reload bonuses, cashback, and referral rewards are subject to specific terms displayed at the time of claim. The Welcome Bonus is 240% up to ৳17,500 on your first deposit. Bonuses carry a 17x wagering requirement—the full bonus amount must be wagered on eligible games before withdrawal is permitted.

Bonus terms specify which games contribute to wagering (typically Slots, Fishing, and Crash games contribute 100%; Live Casino contributes 50%; other games may not contribute). Wagering must be completed within 7 days of bonus claim; uncompleted wagering forfeits the bonus. Successful bonus wagering automatically converts to real money and is withdrawable.

Promotional campaigns are at kekria's discretion and may be modified or terminated without notice. Bonus claims via fraud, colusion, or manipulation (e.g., repeatedly claiming and forfeiting bonuses) are grounds for account closure and fund confiscation. kekria reserves the right to adjust bonus amounts or withdraw promotions at any time.

Game Rules & Fair Play

All games on kekria are certified by independent auditors and use certified Random Number Generators (RNG). Return to Player (RTP) percentages are published for each game and represent theoretical long-term payout rates. Individual sessions may vary significantly.

Game rules, bet limits, paylines, and features are defined in each game's help menu. Slot games display minimum bet (as low as ৳1) and maximum bet (up to ৳50,000 per spin) at game launch. Live Casino games (Baccarat, Roulette) operate under real-time dealer supervision and are streamed with minimal delay.

Crash games (Aviator, etc.) are provably fair: a crash point is predetermined before each round begins. No deposits or promotional credits can be used in games restricted by region or bonus terms. Violation triggers forfeiture of winnings.

Prohibited Conduct

The following acts are strictly forbidden and result in immediate account suspension:

• Using automated software, bots, or scripts to play or manipulate games
• Exploiting game glitches, bugs, or system vulnerabilities to gain unfair advantage
• Collusion with other players to defraud bonuses or manipulate odds
• Using multiple accounts to claim bonuses repeatedly or circumvent limits
• Depositing funds obtained through illegal means or money laundering
• Harassment, threats, or abuse directed at kekria staff or other players
• Chargeback claims or payment disputes filed in bad faith

Violations result in immediate account closure, funds forfeiture, and reporting to relevant authorities. kekria reserves the right to pursue legal action for damages caused by prohibited conduct.

Responsible Gaming Commitment

kekria is committed to promoting responsible gambling and protecting vulnerable players. All players must confirm they are 18+ during registration. By playing, you acknowledge the risks of gambling and accept personal responsibility for your decisions.

Warning signs of problem gambling include chasing losses, hiding gambling from family, borrowing to gamble, and playing to escape problems. If you recognize these patterns, seek help immediately. kekria offers:

• Deposit limits (daily, weekly, monthly) adjustable in your account settings
• Loss limits: once you reach a loss limit, gaming is blocked until the period resets
• Time-out: pause your account for 24 hours to 30 days without full closure
• Self-exclusion: permanent account closure with a cool-off period of 5 business days before reactivation request

Free support services: National Helpline (24/7): 1800-121-0333; Online Counseling: Gamblers Anonymous (www.gamblersanonymous.org); kekria Support: [email protected]. All inquiries are confidential.

Liability & Indemnification

kekria is provided "as is." To the maximum extent permitted by law, kekria disclaims all warranties regarding the platform's availability, uninterrupted service, or fitness for a particular purpose. We are not liable for:

• Temporary outages, maintenance, or security incidents
• Network or internet connection failures on your end
• Losses resulting from incorrect payment details, duplicate deposits, or user error
• Third-party payment processor delays or failures
• Indirect, incidental, or consequential damages arising from use of kekria

You agree to indemnify and hold kekria harmless from any claims, damages, or costs arising from your violation of these terms, breach of law, or infringement of third-party rights. This indemnity survives account closure and covers legal fees and settlements.

Contact & Dispute Resolution

For questions, complaints, or disputes, contact kekria support at [email protected] or use the live chat feature in your account (24/7 available). Initial response is within 2 hours; full investigation and resolution typically occur within 5 business days.

Disputes regarding game results, bonus terms, or account closure are resolved by kekria management after review of transaction logs and RNG audit data. Decisions are binding. If unresolved, Bangladesh Gaming Regulatory Authority may be contacted for independent mediation (contact details provided upon request).

These Terms & Conditions are governed by the laws of Bangladesh. Any legal action must be filed in courts of Dhaka, Bangladesh. kekria reserves the right to update these terms at any time; changes are effective immediately upon publication. Continued use of kekria after updates constitutes acceptance.

Last Updated: November 2026. For questions about these terms or to report violations, email [email protected].